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Cleveland Water and Fire Restoration, Inc. logo — In your time of need, we’re the family you can count on!

Water & flood damage restoration in Cleveland

Water damage? We’re ready to help.

We remove the water and dry your home.

A First Responder is typically on site within 1 hour to establish the next course of action.

4.8 from 554 Google reviews
A technician unloading a dehumidifier from the response truck outside a Northeast Ohio home

Here’s what happens after you call.

Step 1

Tell us what happened.

A person answers 24/7. Tell us where you see water and whether it is still coming in.

Step 2

Get an on-site assessment and a plan.

The First Responder checks the damage and explains the proposed work. The consultation comes with no obligation.

Step 3

The cleanup crew follows the agreed plan.

Once the plan is set, our crew removes water, cleans affected areas, and sets up drying equipment.

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Two restoration technicians loading a dehumidifier into a response van
“On time; professional, diligent & focused on the water damage cleanup. Polite, explained processes ahead and always answered our questions. Highly recommend this company!”
Rita Pressman, Google review
A technician holding a moisture meter against a wall to check for hidden water

Water damage can extend behind walls and under floors.

Water can travel behind walls and under floors, even after the surface feels dry.

We use moisture meters to find the wet areas, choose drying equipment, and track progress.

A technician in protective equipment working beside air movers and a dehumidifier in a water-damaged room

Drying doesn’t always mean tearing everything out.

These are three actual drying jobs. When the water source and condition of the materials allow it, drying in place can help preserve more of your home.

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Wet carpet? See our extraction and drying service.

Sara Carnes’ home in Shaker Heights

Read Sara’s project story

We help with cleanup and documentation for your insurance claim.

“And for me, that was such a relief that I didn’t have to handle that.”

Sara Carnes

Call us for help with water damage.

We serve homes, rental properties, businesses, and public buildings across Cleveland and Northeast Ohio. See where we work.

The restored living room, with new flooring, built-in cabinetry and a repaired ceiling
The living room ceiling broken open where the tree came through

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A Cleveland Heights home, restored.

We handled the storm cleanup, and professional tradesmen completed the repairs.

See this home’s project story

Can you stay home during the cleanup?

It depends on which rooms got wet, the water source, and whether there is a safe, clean area to stay.

Water damage questions

A few things you may be wondering.

How quickly can someone come out?

A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. That visit is for assessment and planning; the cleanup crew follows once the plan is set.

What if the standing water is already gone?

Walls, subfloors, cabinets, and carpet can still hold moisture after the visible water is gone. We check affected materials with moisture detection equipment and explain whether drying or removal is needed.

Can you save my floors and ceilings?

Sometimes. The water source, contamination, and condition of the materials determine what can be cleaned and dried in place. We use drying mats and cavity drying where appropriate, and explain when a material needs removal instead.

How long does drying take?

It depends on how much water entered, which materials got wet, and how far the moisture traveled. We monitor moisture readings as the job progresses and keep you informed. A surface feeling dry is not enough to decide the job is finished.

How much will the cleanup cost?

The cost depends on the water source, the affected area, and the cleaning, drying, or material removal needed. The on-site consultation comes with no obligation. We explain the proposed work and estimate before you decide to proceed.

Do you work with my insurance company?

We document the damage, photograph the loss, keep a record of the work, and communicate directly with your adjuster. Your insurer determines what your policy covers. We cannot promise a claim approval or coverage amount.

Who fixes the leak and rebuilds damaged areas?

A plumber or the appropriate professional repairs the source of the leak. We handle water damage cleanup and drying. Permanent repairs and rebuilding are performed by professional trades, including Keselman Construction Group. Our project manager facilitates communications between you, the municipality, suppliers, and the trades.

The Cleveland Water and Fire Restoration, Inc. team with their response fleet outside the Solon facility

Water damage right now? Call us.

A First Responder is typically on site within 1 hour to establish the next course of action. The on-site consultation comes with no obligation.