A person answers 24/7. Call (440) 659-2188
Cleveland Water and Fire Restoration, Inc. logo — In your time of need, we’re the family you can count on!

About Cleveland Water and Fire Restoration, Inc.

Local, family owned, and serving Northeast Ohio since 2005. A person answers 24/7, and a First Responder is typically on site within 1 hour for a no-obligation on-site consultation.

Call (440) 659-218824/7
The Cleveland Water and Fire Restoration, Inc. team with their response fleet outside the Solon facility
Typically 1 hour
No-obligation on-site consultation, any hour of any day
Since 2005
Restoring homes across Northeast Ohio
7 counties
Northeast Ohio service area
4.8
From 536 Google reviews
Local and family owned

The work is technical. The trust is personal.

Most people meet us on a day they would rather forget. Water is moving through the house, smoke is still in the air, or a room is no longer safe to use. Our first job is to make the next step clear.

Cleveland Water and Fire Restoration, Inc. has served Northeast Ohio since 2005. We are grateful each time a homeowner trusts us with their property, and much of our work comes from past clients who send their friends and family our way.

A smiling Cleveland Water and Fire Restoration, Inc. technician in front of the company banner
Our crew, on the job
Our customer promise

What you can expect from us.

Practical standards for how we show up, communicate, and work in your home, from the first call through the final walkthrough.

In your home

  • Respect you and your property
  • Arrive in uniform and in a marked vehicle
  • Maintain a clean, safe job site

In every conversation

  • Listen to what you need
  • Answer calls live, at any hour of any day
  • Never use pricing most of the industry considers ‘standard’

In the work itself

  • Send trained, helpful professionals
  • Take on only work we are equipped to complete
  • Stand behind our work
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Meet the team

The people behind the response.

See how our team approaches urgent property damage, then meet the leadership responsible for carrying those standards through the company.

A Spotlight 5 segment with our team about fast response, hidden moisture, and the relationships behind the work.

Two members of the Cleveland Water and Fire Restoration, Inc. leadership team shaking hands across a conference table
Our leadership team sets the standard: earn trust, protect the relationships people place in our hands, and stand behind the work.
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What guides us

Our Purpose

To Glorify God, Honor People, Improve Lives, And Deliver World-Class Service

"Let your light shine before others, so that they may see your good works and give glory to your Father who is in heaven."

- Matthew 5:16
How we work

Our Core Values

The reason we're different is simple: our team members strive to embody the following guiding principles that define who we are and how we serve our community:

Trust

We treat others like we want to be treated. We honor all people in every situation. We stand behind our promises. We do the right thing, all the time!

Extreme Ownership

We are leaders who own what we do. We show initiative, and make things happen, no excuses.

Accountability

We hold each other accountable even through difficult circumstances. Team players that keep each other accountable must be Humble, Hungry, and Smart.

Mastery

We are true students of our craft. We are always improving, learning, and implementing best practices.

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These values aren't just words on a wall – they're the foundation of every interaction, every project, and every relationship we build. When you choose Cleveland Water and Fire Restoration, Inc., you're choosing a team that lives these values every day.

Inside the company

Our Workplace Culture

Do I have to be a Christian to work here?

No. Cleveland Water and Fire Restoration, Inc. hires and promotes team members based on their ability to fulfill their job duties in a way that aligns with our T.E.A.M. values: Trust, Extreme Ownership, Accountability, and Mastery.

Will I fit in here?

Our culture is welcoming and respectful to team members with different perspectives, backgrounds, talents, and belief systems. If you possess the character qualities (as stated in our Values), and you are ready to do great things with the gifts you've been given, and enjoy working hard and laughing often, then yes, you'll fit right in.

How does it look on a daily basis?

While there is a faith-based aspect to Cleveland Water and Fire Restoration, Inc. work environment, it is absolutely up to each team member whether or not they choose to participate in the optional activities.

You may see prayer requests come through company chats, and it is not uncommon for staff to pray before meetings and meals.

As stated in our Purpose and Vision statement, we are guided by Biblical principles so hosted lunches or instructional meetings will often reflect these values. We believe these values are consistent and beneficial as healthy business practices.

As a faith-based organization, you may be invited to come to an event or church service. These invitations are exactly that, an invitation, with no obligation or expectation attached to it. You work in a "judgement free" environment!

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Training and qualifications

Our Certifications

Our company and technicians have successfully completed the following certifications:

IICRC Certified Firm
Institute of Inspection, Cleaning and Restoration Certification
  • WRTWater Damage Restoration course
  • ASDApplied Structural Drying course
  • AMRTThe Applied Microbial Remediation Technician course
  • FSRTThe Fire and Smoke Restoration Technician course
  • OCTThe Odor Control Technician course
  • MICRO Certified Mold Inspector
    MICROCertified Mold InspectorMold Remediation Contractor
  • EPA Lead-Safe Certified Firm
    EPALead-Safe Certification
  • Dewald Academy of Drying
    Dewald AcademyTraining completed
  • NADCA member
    NADCAMember
Based in Solon

Local crews serving Northeast Ohio.

Our team, vehicles, and equipment are based at our Solon facility so we can respond across the Greater Cleveland area at any hour.

6500 Davis Industrial Pkwy Suite B
Solon, OH 44139
Call (440) 659-2188

Communities we serve

Do not see your town? These are the cities with their own service guides — not the limit of where we go. Our crews cover all seven Northeast Ohio counties. Call and a person will confirm your address right away. (440) 659-2188

See all restoration services

Water, fire or sewage damage right now?

A person answers at any hour, and a First Responder is typically on site within 1 hour to establish the next course of action. The on-site consultation comes with no obligation.

Call (440) 659-218824/7