The first thing we do when we get on site is asses the damage. If related to fire, damage not only exists to parts that may have been burned, but may also include; smoke damage, broken windows, holes cut into the structure, and water damage caused by the Firefighters in the process of extinguishing the fire. In the case of water damage, sewage backup, or flooding, it is often the unseen issues that require expert inspection and remediation. Time is important to save integrity of the structure, remove dangerous bacteria and possibility of mold growth. The speed and accuracy in which this is done will potentially save the homeowner money in the long run.

Regardless of the extent of damage or cause of it, our team of experts will assess the issues quickly and present you with a prioritized action plan.

After the damage assessment, we have a meeting with the homeowner, often they have questions and feel overwhelmed. We will have a strategic action plan, ready to implement upon written approval from the homeowner. Allowing the homeowner to relax as our team gets to work.

In addition, we will also help you navigate the complexities of dealing with your insurance provider. In many situations, we will work directly with them to help ensure the process runs smoothly and efficiently for you.

Once the cleanup has been completed the Project Manager will facilitate communications between you, municipalities, our suppliers, and our professional tradesmen to make sure things run smoothly and the timeline is followed. We will do everything possible to minimize any disruption to your life, however, sometimes the work being performed does require you to vacate the premises. In that case we’ll let you know LONG in advance.