Frozen & Burst Pipe Water Damage Restoration in Cleveland

Frozen and burst pipe water damage cleanup in Cleveland. A First Responder is typically on site within 1 hour; extraction and structural drying follow.

Call (440) 659-218824/7

Water damage opened up through a ceiling cavity after a burst pipe

Typically 1 hour
No-obligation on-site consultation, any hour of any day: Since 2020
Restoring homes across Northeast Ohio: 4.8
From 561 Google reviews

Frozen and burst pipes

What to do if your pipes are frozen.

A frozen pipe can release water into walls, ceilings and floors before the break is visible. Once the water is off, we locate the affected materials, extract standing water and begin structural drying.

If you suspect a frozen pipe

No water this morning? Here is what to do.

The video explains what to do when you suspect a frozen pipe.

Not sure whether it froze or burst — (440) 659-2188 →

Shut off

Find the shut-off valve and turn the water off

Start at the main water shut-off valve. If the frozen section has split, this is what keeps the house from filling with water when it thaws.

Warm

Warm the pipes gradually

Warm the frozen section slowly. A hair dryer or a space heater is what we suggest; the aim is a gentle thaw, not a fast one.

Open

Keep the faucet open

Leave the faucet open so the water has somewhere to go as the ice melts, and so you can see the moment flow returns.

Assess

Your plumber fixes the pipe. We dry what the water touched.

If the pipe itself may be damaged, call your plumber. If water may have reached walls, ceilings or floors as it thawed, call us: a First Responder is typically on site within 1 hour to establish the next course of action, and the on-site consultation comes with no obligation.

What a burst pipe leaves behind

Water stains, hidden moisture and standing water, from frozen and burst pipe jobs in Northeast Ohio homes.

Water stains spreading across a drop ceiling in Beachwood after a pipe leaked above it — A ceiling stain can indicate moisture above the visible surface.

Standing water across a basement workshop floor after a burst pipe — We remove standing water before drying the affected area.

Wall studs and sheathing in a basement darkened where water has wicked up from the floor — We check moisture in the framing because water can extend beyond the visible stain.

How it goes

Our cleanup and restoration process.

Step 1

Call us 24/7

Our First Responder will typically be on site within 1 hour to establish the next course of action needed. The on-site consultation comes with no obligation. If you just have restoration-related questions, we stand ready to be a resource for you.

Step 2

On-site inspection

We use state-of-the-art moisture detection equipment to locate hidden moisture. If you file an insurance claim, we will guide you through the claim process.

Step 3

Restoration

Take a deep breath and release a sigh of relief. Professionals who care about you are working diligently to restore your life, and will inform you of the progress along the way to completion.

Why us

Why homeowners call us

We're a local, family-owned company serving Northeast Ohio since 2020.

A person answers 24/7
No-obligation consultation
Trained restoration technicians
Careful protection of your property
Documentation for your insurance claim
Cleanup, drying and the rebuild handoff

Certified

Did a pipe burst? Give us a call.

Shut the water off at the main if you can reach it safely, then call. A First Responder is typically on site within 1 hour to establish the next course of action, and the on-site consultation comes with no obligation.

Call (440) 659-218824/7