A person answers 24/7. Call (440) 659-2188
Cleveland Water and Fire Restoration, Inc. logo — In your time of need, we’re the family you can count on!

24/7 emergency response

Water & fire damage cleanup in Avon

A First Responder is typically on site within 1 hour to establish the next course of action.

Call (440) 659-2188

Day or night. Talk with a person.

Two uniformed restoration technicians beside an open equipment van
Our Solon-based team serves Avon.
Typically 1 hour
No-obligation on-site consultation, any hour of any day
Avon
Crews working across Avon and the surrounding area
Since 2005
Restoring homes across Northeast Ohio
4.8
From 546 Google reviews

For your home in Avon

Report observed public-drainage trouble to Service

Avon’s Storm Water Utility supports public-drainage maintenance and improvements, with questions directed to the Service Department. If you saw water backing up at a street inlet or public system, report that location. We assess the indoor loss without assuming the nearby feature caused it.

Describe the sequence
Note when outdoor water rose and when it reached the building; that timing can help the professional investigating the route.
Include affected storage
Point out contents and storage areas reached indoors, even when the main walkway looks dry by the time we arrive.
More local guidance

Avon’s Storm Water Utility supports maintenance and improvements to public drainage systems, with the Service Department listed for questions about the utility. A concern involving a street inlet or public system may need that reporting route. Describe what you actually observed rather than assuming that a nearby drainage feature caused water at the house.

For the indoor assessment, explain where water first appeared, which rooms it reached and whether entry remains active. We document affected materials and discuss extraction, cleaning and drying. Keep any city response or private drainage findings with our scope so the source-correction professional and the later repair trades understand what has been addressed and what remains.

One call.
A clear next step.

You don’t have to figure out the damage on your own.

Step 1

Tell us what happened

Call with your address and what you’re seeing. A person answers 24/7.

Step 2

Get an on-site assessment

Your First Responder assesses the damage and explains the proposed cleanup.

Step 3

Know what happens next

Once the plan is set, the crew follows. We explain the work and keep you informed.

Card 1 of 3

Filing an insurance claim?

We document the loss and work directly with your adjuster. Your insurer determines coverage.

Handheld thermal camera displaying a ceiling temperature pattern
Temperature patterns can guide a closer inspection. They do not, by themselves, establish that a material is wet.

Help from people
who keep you informed.

“Billy, Luke, Ian and Flavio were professional, informative and thorough in their approach to water mitigation after our basement flooded. I appreciate their support during a very stressful time.”
Reena MehraGoogle review
Before you call

A few things you may be wondering.

Can I call for help in Avon at night?

Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.

Do you help with the insurance claim?

We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.

Do you handle the repairs after cleanup?

Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.

Does Avon’s stormwater utility handle my indoor cleanup?

Its published role concerns public drainage systems. Indoor damage needs a separate assessment of the rooms and contents affected. We explain the mitigation work while the city or appropriate private professional investigates the water route; do not assume a public-system response includes replacement of interior materials.

Need cleanup help in Avon?

Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.