Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Barberton
Barberton has sanitary, storm and combined sewer systems. When reporting a leak or backup through Utilities, describe the entry point instead of guessing which system failed. Water beside a pipe, rising through a drain or crossing a foundation can lead to different investigations.
Local resources
Barberton Utilities lists sanitary, storm and combined sewer systems and provides reporting information for water or sewer leaks. Because those systems have different functions, explain whether you saw water at a drain, beside a supply pipe or along a foundation. Mention rain only when you observed a connection; the timing alone does not establish which pipe or system caused the loss.
Inside, keep a short list of affected rooms and anything moved before our visit. We can assess the cleanup needs while the appropriate utility or repair professional investigates the source. If water reached a finished wall, the scope should explain what can be checked, what remains concealed and how a change in findings will be communicated.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Josh & Roman did an amazing job with our water damage! Highly recommend. Steve is pretty awesome too 🙏🙏🙏”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
The entry point, approximate start and stop times, affected rooms and any utility or plumber findings are useful. You do not need a complete diagnosis before calling. Tell us what is still active or uncertain so the indoor assessment begins with the right questions.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.