Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Berea
Berea explains that improperly connected sump pumps, downspouts and foundation drains can send rainwater into sanitary sewers. If your basement repeatedly gets wet, ask Engineering or a qualified drainage professional where those lines discharge. We assess the indoor damage while that source question is investigated.
Local resources
Berea's wet-weather sewer guide explains that incorrectly connected downspouts, sump pumps and foundation drains can add water to sanitary sewers. It identifies Engineering as a resource for questions about where a drain discharges. That is useful investigation guidance; it does not establish that a particular home has an improper connection.
We assess the indoor damage while the drainage professional works on the source. Tell us whether the latest water reached rooms that stayed dry in earlier events and which materials were previously replaced. A past cleanup invoice, drain diagram or set of photographs can clarify that history more effectively than a general statement that the basement always floods.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“I worked with Jake, Luke,Ruan,Phil,Billy, Josh. They did a great job of keeping me updated as to the progress of my home drying from the water damage.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
You can call while the source is being investigated. Explain whether water is still entering. We plan the indoor assessment around the active conditions, while the appropriate drainage or plumbing professional develops the correction.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.