Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Brooklyn Heights
Brooklyn Heights advises residents to get written proposals, check contractor registration and confirm inspections. After a loss, use that advice to compare the actual work included. A price for one visible room is different from a scope covering adjoining spaces, contents and concealed damage.
Local resources
Brooklyn Heights' Building Department advises residents to obtain written proposals, check contractor registration and confirm required inspections. It also publishes separate building, plumbing, electrical and HVAC applications. That guidance is useful when a water or fire loss produces both immediate cleanup needs and a later repair project involving several trades.
For our work, ask what will be extracted, cleaned, dried or removed, and how newly exposed damage will be explained. A proposal for one visible room may differ from a plan that includes its adjoining closet or ceiling cavity. We document the cleanup; the professional tradesmen performing replacement work address their own repair scope and municipal requirements.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“They have been very professional and thorough. Came out every day to check progress. Called ahead. Very friendly and courteous Jake, Luke, Billy and Anthony have all been great.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Compare the included work first. Ask each provider to explain affected areas, cleaning or removal decisions, drying evaluation and changes to the scope. The village's contractor guidance helps with the repair process, but a price alone does not describe recovery.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.