Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Copley
Copley links residents to Summit County’s Surface Water Management District and its drainage-concern form. For runoff reaching your property, report where it collected and how it moved. Photos from a safe location can help explain outdoor conditions that have disappeared by the time someone visits.
Local resources
Copley’s stormwater page directs residents to the Summit County Surface Water Management District and its drainage-concern form. A useful report explains where water collected, how it moved and whether an obstruction was observed. Photographs taken from a safe location can preserve conditions that disappear before an inspection; they should describe the event without assigning a cause you have not confirmed.
Keep that report with the record of the rooms affected. We assess the indoor loss and explain proposed extraction, cleaning and drying while the drainage concern is investigated. If finishes or stored belongings hid the water’s path, mention them at the start so the assessment is not limited to the remaining visible mark.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Billy, Luke, Ian and Flavio were professional, informative and thorough in their approach to water mitigation after our basement flooded. I appreciate their support during a very stressful time.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
The county drainage route addresses the reported outside concern. We separately assess damaged indoor materials and explain the cleanup work. Keep the findings from both tasks together, particularly if a repair professional will later change drainage or replace finishes around the affected area.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.