Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Cuyahoga Falls
Cuyahoga Falls offers residential inspections looking for clean water entering sanitary sewers, a condition the city links to storm-time backups. If your basement event followed rain, ask whether that program fits your property. The inspection and the indoor cleanup address different parts of the problem.
Local resources
Cuyahoga Falls describes a residential inspection program that looks for clean water entering sanitary sewers. The city explains that this additional inflow can contribute to basement backups during heavy rain. If your event followed a storm, ask whether the program is relevant to the property. It does not establish the cause of an individual backup without investigation.
While the sewer question is being addressed, list the rooms, flooring and contents exposed indoors. We explain the proposed cleanup according to the observed conditions and source information available. Keep the city’s or plumber’s findings with the cleanup record, especially if water receded quickly and the original extent is no longer obvious.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Billy, Josh, Luke, and Ruan did a great job of cleaning and sanitizing our building that suffered a sewage back up that impacted multiple rooms in our facility. The work was done quickly and effectively with no after effects and no impact to our training business. Well done.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
A sewer or stormwater inspection answers a system question. Indoor readiness depends on the actual exposure and cleanup findings. We assess affected materials and explain the work needed; do not use the fact that the drain is flowing as the only measure of recovery.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.