Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Euclid
Euclid explains how an exterior test tee helps sewer professionals reach and investigate a home’s lateral. If you have an earlier diagram or camera report, share it with the responding professional. Tell us separately what the backup reached inside, including rooms beyond the first overflowing drain.
Local resources
Euclid's Streets and Sewers guidance explains how an exterior test tee provides access to the home's sewer lateral and helps locate a blockage. If you have a plumbing diagram or know where the access was used previously, share that with the responding professional. Opening or servicing it belongs with the appropriate sewer or plumbing personnel.
Separately, describe the water's route through the basement. A drain cleared from outside says little about carpet, finished partitions or storage that were exposed before it cleared. We assess those materials and explain the extraction, cleaning, removal and drying proposed, using the sewer findings as part of the history rather than as proof that the room is finished.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Roman and Artur worked tirelessly to mitigate the damage from a sewer backup in my basement. They were professional, efficient and knowledgeable. I am very happy with the results.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
It helps the sewer investigation. Cleanup decisions depend on the water exposure and affected materials inside the building. Share both sets of findings so the source correction and indoor recovery can be planned from the same history.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.