Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Fairport Harbor
Fairport Harbor Water publishes leak-check guidance for unexplained water use. Save the plumber’s findings, then have the surrounding materials assessed. The village also excludes contaminated material and processed lumber from its yard-waste drop-off, so ask how cleanup debris will be removed.
Fairport Harbor Water describes a meter check with all water fixtures off as a way to investigate a possible leak. That can help a plumber examine unexplained water use, but it is not a check of the building materials. Give the plumber any appliance-use pattern or returning stain you noticed, and save the findings once the source is corrected.
We assess where the released water traveled. A cabinet toe kick, an adjoining closet or flooring beneath an appliance may need attention even when the visible puddle was small. We explain access, extraction where applicable and drying based on those conditions. A normal meter reading after repair does not mean the indoor cleanup is finished.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Alex and Hendrick were the ultimate professionals when it came to cleaning up our dishwasher flood. Thank you both for your diligence and keeping my home as clean as possible during the remediation process.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
No. It can help establish that supply water is no longer moving under those conditions. Moisture assessment and drying records answer the separate question of what remains wet in the floor or surrounding materials.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.