Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Garfield Heights
Garfield Heights directs sewer-backup concerns to Cuyahoga County Public Works during business hours. Catch-basin problems still go to the city Service Department. Use the linked city instructions to route that report, then call us about the water and affected belongings inside.
Local resources
Garfield Heights directs sewer-related concerns to Cuyahoga County Public Works through its Service Department guidance. Use that current reporting information for the line investigation. Describe the first drain involved, whether other fixtures were affected and when the water receded. A completed sewer visit does not describe the condition of indoor materials.
Our assessment follows the backup into rooms, closets and stored belongings. Explain what was moved before we arrived and whether anyone had already removed flooring or wall finishes. Those changes matter when defining cleaning and drying, especially if the original water footprint is no longer visible. We document the indoor loss separately from the line findings.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Billy, Josh, Luke, and Ruan did a great job of cleaning and sanitizing our building that suffered a sewage back up that impacted multiple rooms in our facility. The work was done quickly and effectively with no after effects and no impact to our training business. Well done.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Yes. Tell us that the source is still being investigated and whether water continues to enter. We can discuss the indoor assessment while the responsible sewer or plumbing professional addresses the blockage.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.