Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Independence
Independence Engineering publishes applications for grading changes and storm or sanitary sewer work. If a contractor proposes an exterior fix after basement water, ask which review applies to that specific property. We can assess damaged indoor materials while the drainage correction is being planned.
Local resources
Independence Engineering publishes applications for changes of grade, sanitary and storm sewer service, and flood-hazard work. Its maps and review process can help frame questions about a proposed drainage repair. Have the qualified contractor describe the actual change and ask which plans or reviews apply to the property before assuming that adding soil will solve the problem.
Our work concerns the materials already affected indoors. Tell us where water first appeared, how long the event lasted and whether it is still entering. We explain the extraction, cleaning or drying proposed while the exterior investigation proceeds. A future drainage improvement does not describe the present condition of wall cavities, floor coverings or stored belongings.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Billy, Luke, Ian and Flavio were professional, informative and thorough in their approach to water mitigation after our basement flooded. I appreciate their support during a very stressful time.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
You can arrange assessment while the drainage solution is being investigated. Explain active water entry, and check the proposed exterior work with Engineering. The indoor cleanup and the property-specific source correction need coordinated information, not an assumed single fix.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.