Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Lakemore
Lakemore’s Public Services page lists water and sewer contacts alongside a separate stormwater route. Start with what happened: a leaking supply, water rising through plumbing or runoff entering from outside. If you are unsure which service applies, describe the entry point and ask for direction.
Local resources
Lakemore’s Public Services page provides water and sewer contacts as well as a separate stormwater reporting route. Use the route that matches the observed concern and ask for direction if the system is uncertain. Water at a fixture, water rising through plumbing and runoff at a doorway may require different source investigations even when they affect the same room.
Before our visit, record which spaces were reached and what has already been removed or dried. We explain the indoor mitigation scope using that history and the conditions we find. If a utility crew or plumber has visited, keep its findings available rather than reducing the whole event to the statement that the water is gone.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Alex and Hendrick were the ultimate professionals when it came to cleaning up our dishwasher flood. Thank you both for your diligence and keeping my home as clean as possible during the remediation process.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Explain what you observed and what remains uncertain. The utility or a repair professional can investigate the source while we assess the affected indoor area. An accurate entry-point description, timeline and list of wet materials are useful even before the final cause is known.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.