Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Lodi
Lodi lists sanitary and storm sewer functions separately, with service information on its Sanitary Sewer Department page. If water rose through plumbing, use that service route and describe the event. Water at a wall or doorway needs its own explanation rather than an automatic sewer diagnosis.
Local resources
Lodi’s municipal resources list sanitary sewer and storm sewer functions separately. The Sanitary Sewer Department page provides system information, a department contact and sewer-use resources. Use the current official route for a service question and describe whether water rose through plumbing, appeared at a wall or entered from outdoors instead of assuming those events involve one system.
Our indoor assessment records the materials and contents exposed, including finished areas where the original extent is no longer obvious. We explain proposed cleaning, removal or drying and keep source findings with the scope. A drain working again is useful information, but it does not by itself establish what happened inside a wall or beneath a floor covering.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Markus and Alex were friendly and professional. They took time to explain process before commencing work and explained the follow-up that would occur.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
The service investigation addresses the system or source. We assess the indoor exposure and explain mitigation needs using the available findings. Keep those records together so a utility result is not mistaken for a decision about every wet wall, floor layer or stored belonging.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.