Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Macedonia
Macedonia’s Service Department covers ditching and stormwater maintenance, while its guidance directs sewer problems to Summit County sanitary services. Describe the actual entry point when making a report. We can assess the affected rooms while the appropriate department or repair professional investigates the source.
Local resources
Macedonia’s Service Department lists ditching and stormwater maintenance among its duties and directs sewer-related problems to Summit County sanitary sewer services. The distinction gives you a starting point for reporting observed runoff or a backup. Describe the location and the water’s route rather than assuming that all drainage concerns belong to the same department.
Our assessment addresses the rooms, building materials and contents affected indoors. Share the response from the city, county or plumber, including any uncertainty about the source. We explain the proposed cleaning, material removal and drying so the indoor scope can be understood alongside the separate work needed to stop or correct the entry.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Markus and Alex were friendly and professional. They took time to explain process before commencing work and explained the follow-up that would occur.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Public drainage maintenance and indoor restoration are different tasks. A corrected ditch or sewer issue does not establish what happened to wet finishes and belongings. We assess the indoor exposure and explain the cleanup, while the responsible department or repair professional addresses the system involved.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.