Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Middleburg Heights
Middleburg Heights publishes assistance for eligible sewer, septic and waterproofing improvements. If you are considering a source correction after a backup, ask Public Service about current eligibility and required steps before authorizing that work. Keep the immediate indoor cleanup scope separate from the proposed prevention project.
Middleburg Heights publishes a Sewer, Septic, Waterproofing Assistance Grant covering eligible source-related projects such as lateral work or backwater prevention. Ask Public Service about current funding, eligibility and steps required before authorizing a proposed improvement. An assistance announcement does not establish that a particular cleanup expense or property qualifies.
We assess the indoor materials already affected and explain what needs extraction, cleaning, removal or drying. Tell us where water entered and whether the event has happened before. Keep that scope separate from the contractor's plumbing or waterproofing proposal, so you can discuss the immediate loss without waiting for a decision about a future improvement.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Roman and Artur worked tirelessly to mitigate the damage from a sewer backup in my basement. They were professional, efficient and knowledgeable. I am very happy with the results.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Do not assume that it will. The city determines eligible work and funding for its program. We provide a cleanup scope describing affected materials and proposed tasks; that documentation is not a reimbursement promise or an eligibility decision.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.