Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Parma Heights
Parma Heights uses an online iWorQ portal for building permits and inspection status. If damaged walls or plumbing need replacement, have the repair contractor check the applicable process. Save our cleanup findings alongside that record so drying progress and construction inspections each answer their own question.
Parma Heights offers an online iWorQ portal for building permits and inspection status. If your recovery includes construction or mechanical repairs, use the Building Department's guidance to identify the applicable process. A permit record can explain the repair being reviewed, but it does not establish the condition of every material that became wet.
We document the affected areas and explain the cleaning, removal or drying proposed. Ask which observations support the next step and whether adjoining cavities or floor layers require further review. Share those findings with the repair trades so their replacement work is planned around the actual scope rather than the size of the original visible stain.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Alex and Hendrick were the ultimate professionals when it came to cleaning up our dishwasher flood. Thank you both for your diligence and keeping my home as clean as possible during the remediation process.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
It addresses the permitted repair work. Our drying assessment considers the affected materials and progress of cleanup. Ask what each check establishes and keep both records so the repair handoff does not confuse municipal approval with a moisture finding.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.