Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Ravenna
Ravenna describes separate storm and sanitary systems. When reporting water trouble, explain whether you saw an outdoor inlet problem or an indoor fixture backup. Its storm drains discharge to local waters, so ask how extracted water and cleanup debris will be handled in the work plan.
Local resources
Ravenna describes separate storm and sanitary systems in its stormwater guidance. Tell the city where water first appeared and whether the event involved an outdoor inlet or indoor plumbing. Similar timing does not establish that both observations have one cause. Keep any city or plumbing findings with the incident history so the cleanup team can use the best available source information.
We assess the water-affected materials and explain the appropriate handling, cleaning and drying. Include flooring, lower walls and belongings the water contacted. Ravenna notes that storm drains discharge to local waters; they are not a disposal route for cleanup waste. Ask how extracted water, debris and affected contents will be handled as part of the scope.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Roman and Artur worked tirelessly to mitigate the damage from a sewer backup in my basement. They were professional, efficient and knowledgeable. I am very happy with the results.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
The city describes separate systems. Establish which concern is being reported, then assess what reached the building. A street-drain observation alone does not identify the source or cleaning needs of an indoor backup.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.