Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Russell
Russell Township explains that obstructed ditches can affect stormwater and basement sump-pump discharge. It asks residents to discuss ditch changes and routes proposed piping to the County Engineer. Report what you observed, then have the discharge route and affected indoor materials assessed.
Local resources
Russell Township's Road Department explains that obstructed ditches can interfere with stormwater and basement sump-pump discharge lines. It asks residents to discuss ditch changes and directs proposed piping to the County Engineer's permit process. If that issue appears relevant at your address, report the observed obstruction and have the discharge route investigated rather than altering the ditch on an assumption.
We assess the water-affected rooms and explain extraction, cleaning and drying. Tell us whether the pump was running, whether water continued to enter and what a plumber or drainage contractor found. Those details help with the sequence, but pump operation alone does not establish the condition of wet wall finishes, flooring or stored contents.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“I worked with Jake, Luke,Ruan,Phil,Billy, Josh. They did a great job of keeping me updated as to the progress of my home drying from the water damage.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
Not necessarily. Have the actual route and any observed obstruction investigated by the appropriate specialist. The indoor cleanup assessment separately establishes what the water affected and what work remains.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.