Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Tallmadge
Tallmadge’s homeowner guide separates private swales, yard drains and culverts from public roadside drainage. Its utilities information also identifies two sanitary-sewer districts. Confirm the system serving your property before reporting a problem, especially when water at a floor drain and outdoor runoff happened together.
Tallmadge’s homeowner guide discusses private swales, yard drains, gutters and driveway culverts alongside public roadside drainage. The city’s Utilities page also identifies two sanitary sewer districts with different operating responsibilities. Use the relevant guidance to confirm the property’s system; a backyard drainage concern and a floor-drain backup should not automatically be sent through the same route.
We assess the rooms and materials affected by the event and explain proposed extraction, cleaning, removal or drying. Share findings from the city or plumber and clarify what remains uncertain. A source repair can stop further entry while leaving wet finishes and contents that still need a documented mitigation decision.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Billy, Josh, Luke, and Ruan did a great job of cleaning and sanitizing our building that suffered a sewage back up that impacted multiple rooms in our facility. The work was done quickly and effectively with no after effects and no impact to our training business. Well done.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
It helps identify the responsible service provider for the source investigation. That provider’s findings can inform the cleanup record, but they do not replace an assessment of exposed rooms and belongings. We explain the indoor scope while the relevant utility or repair professional addresses the system.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.