Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Thompson
Thompson links residents to Geauga Public Alerts and provides a township-road map. Use those resources for public information and road-related questions. For indoor cleanup, tell us when you discovered the water, which rooms were affected and whether the home was unoccupied when it began.
Thompson links residents to Geauga Public Alerts and provides a township-road map through its Road Department. Those resources help with public information and routing a road concern. They do not show whether a particular roof, wall or drain caused indoor water entry. If a road feature appears involved, report its location while documenting the separate observations inside the home.
We assess the affected rooms and contents and explain the cleanup sequence. Tell us what was wet, what has been moved or removed and whether the source is still active. If the home was unoccupied when the event began, say that the duration is uncertain. The drying plan should reflect the materials found, not a guessed event length.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Fast, professional & friendly. Cleaned up thoroughly. Alex, Hendrik & Anthony were great! I'm very satisfied with how they handled our basement remediation.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
It can provide event context, but the property findings and source investigation are separate evidence. We document the assessed loss; the insurer determines coverage and any claim decision.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.