Tell us what happened
Call with your address and what you’re seeing. A person answers 24/7.
24/7 emergency response
A First Responder is typically on site within 1 hour to establish the next course of action.
Day or night. Talk with a person.
Tell us what you’re dealing with. We’ll help you understand the next step.
For your home in Wadsworth
Wadsworth publishes different reporting instructions for sanitary flooding or backups and storm-sewer flooding, including business-hours distinctions. Follow the route that fits the observed entry point and current time. If the system is uncertain, describe what happened and ask for direction instead of guessing.
The city’s emergency sewer page distinguishes business-hours contacts for sanitary flooding or backups from storm-sewer flooding. Follow its current instructions and hours rather than using one contact for every wet-basement event. If the system is uncertain, describe the observed entry point and ask for direction; an initial category should not become a substitute for investigation.
We assess the indoor materials and contents exposed and explain proposed extraction, cleaning, removal or drying. Retain utility and plumber observations alongside the mitigation record. That helps distinguish what is known about the source from the condition of enclosed flooring, wall bases or storage after visible water has been removed.
You don’t have to figure out the damage on your own.
We document the loss and work directly with your adjuster. Your insurer determines coverage.
“Roman and Artur worked tirelessly to mitigate the damage from a sewer backup in my basement. They were professional, efficient and knowledgeable. I am very happy with the results.”
Yes. A person answers 24/7. A First Responder is typically on site within 1 hour to establish the next course of action. The cleanup crew follows once the plan is set.
We document the loss and work directly with your adjuster. Your insurer determines coverage. You can call us before you know the full extent of the damage.
Professional tradesmen handle repairs and rebuilding. We explain what the cleanup includes and facilitate communications and scheduling for the next phase.
It helps direct the system report to the appropriate city route. The indoor cleanup still needs an assessment of the actual exposure and materials. We explain mitigation needs while the utility or repair professional investigates the source, using their findings without assuming a cleared drain completes recovery.
Tell us what happened. We’ll explain the next step. Our on-site consultation comes with no obligation.